FAQ

Yes, all our products are 100% authentic and genuine. Each Rudraksha comes with a lab certification from reputed gemological labs. Our gemstones are natural and untreated, sourced directly from trusted suppliers. We provide authenticity certificates with every purchase. Each Karungali products are crafted by expert artisans who bring generations of expertise to every detail, from polishing to finishing, ensuring premium quality in every piece. Karungali porducts come with a certificate of authenticity from Government Laboratories.

All our Rudraksha beads come with lab certification from government-authorized laboratories. Selected Beads are batch-tested for authenticity and you receive a certificate with your purchase. You can also perform simple tests like the water test (genuine Rudraksha sinks in water) or examine the mukhis (faces) which should be natural and clearly defined.

Rudraksha beads are believed to have numerous spiritual and health benefits including stress reduction, improved concentration, blood pressure regulation, and spiritual growth. Different Mukhi Rudrakshas offer different benefits - for example, 5 Mukhi is associated with overall well-being, while 7 Mukhi is linked to prosperity and wealth.

Karungali (Ebony wood) is considered highly auspicious in Vedic traditions. It is believed to ward off negative energies, provide protection from evil eye, and bring prosperity to the home. Karungali products are associated with Lord Shani and are said to help reduce the malefic effects of Saturn. Wearing Karungali bracelets or keeping Karungali idols at home is believed to promote mental peace, remove obstacles, and attract positive vibrations.

You can use our Rudraksha Calculator to get personalized recommendations based on your birth details or purpose. Alternatively, you can contact us on WhatsApp for a free consultation with our experts who can guide you based on your specific needs and horoscope.

Our products are based on ancient Vedic traditions and have been used for thousands of years. While we cannot guarantee specific results as individual experiences may vary, many of our customers have reported positive changes in their lives. The effectiveness also depends on your faith, proper wearing methods, and following the prescribed rituals.

Nepal Rudraksha beads are larger in size (typically 15-25mm) with deeper mukhis and are considered more powerful. Indonesian Rudraksha are smaller (8-15mm) and more affordable. Both are equally sacred and effective - the choice depends on your preference and budget. Nepal Rudraksha are recommended for those seeking maximum benefits.

We ship within 24-48 hours of order confirmation. Delivery typically takes 5-7 business days for metro cities and 7-10 days for other areas. We ship via Delhivery, BlueDart, and India Post depending on your location. You'll receive tracking details via SMS and email once shipped.

Yes, we offer free shipping on most orders within India. In few cases we might charge a nominal shipping charge. We currently ship only within India.

You can track your order using our Track Order page. Simply enter your order id/AWB Number and email address to get real-time updates. You'll also receive tracking links via SMS and email when your order is shipped.

All sales are final due to the sacred nature of our products. We replace items only where they arrive damaged, defective, wrong, or missing — please report within 24 hours of delivery with unboxing photos or video. Full details in our Return & Refund Policy.

Contact us on WhatsApp or email within 24 hours of delivery with your order number and unboxing photos or video. Our team will guide you through the replacement process. Approved replacements are dispatched after we receive the original item.

Keep your Rudraksha clean by wiping it with a soft cloth. You can apply a small amount of oil occasionally to maintain its luster. Avoid exposing it to chemicals or extreme temperatures. Store it in a clean, sacred place when not wearing. Periodically re-energize by soaking in Ganga jal or raw milk.

Soak your Rudraksha in raw milk or Ganga jal for 30 minutes. Wash with clean water, apply light oil, and chant "Om Namah Shivaya" 108 times.

Yes, you can wear multiple Rudrakshas together. In fact, combinations like 5 Mukhi with 7 Mukhi or creating a mala of different mukhis is common. However, certain combinations are not recommended. Please consult our experts for the best combination based on your needs.

Yes, Rudraksha can be worn 24/7 including during sleep. However, it's recommended to remove before showering with soap or shampoo as chemicals may damage the bead over time. If wearing during shower, rinse with plain water only. Remove during intimate activities as per tradition.

DOS: Keep it clean and oil it regularly. Wear it with faith and devotion. Store in a sacred place when not wearing. Chant mantras while wearing. Re-energize periodically with Ganga jal or raw milk. DON'TS: Don't let others touch your Rudraksha. Avoid wearing during intimate activities. Don't expose to chemicals, soaps, or perfumes. Don't wear a damaged or cracked Rudraksha. Avoid consuming alcohol or non-vegetarian food while wearing. Don't wear during funerals or visiting cremation grounds.

Keep your Karungali products clean by wiping with a soft, dry cloth. Avoid exposure to water for prolonged periods as it may affect the wood. Do not use chemical cleaners. Store in a clean, dry place away from direct sunlight. For Karungali idols, place them in your puja room facing the correct direction. Apply a thin layer of coconut oil occasionally to maintain the natural shine.

DOS: Keep Karungali products in a clean and sacred space. Offer prayers regularly if it's an idol. Wipe with a dry cloth to maintain shine. Apply coconut oil occasionally. Wear Karungali bracelets on Saturday for maximum benefits. DON'TS: Don't expose to water or moisture for long periods. Avoid using chemical cleaners or polishes. Don't place Karungali idols on the ground. Avoid keeping in damp or humid areas. Don't let the product come in contact with perfumes or harsh chemicals.

Follow these steps to energize and wear Karungali: 1) Soak the Karungali Malai in plain water for 24 hours. 2) Then soak it again in milk or curd for another 24 hours. 3) Place the Karungali Malai or any Karungali product under the feet of Murugan or Varahi Amman. 4) Choose Tuesday, the most auspicious day to wear. 5) Finally, chant the Mantra of Muruga or Amman and wear the Karungali Malai.

We accept all major payment methods including Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and Cash on Delivery (COD). All online payments are secured with 256-bit SSL encryption. EMI options are available on select banks.

Yes, COD is available for most pin codes in India. A nominal COD charge may apply to cover handling costs. COD orders may take 1-2 additional days for processing. For high-value orders, partial advance payment may be required.

Yes! Subscribe to our newsletter for exclusive discount codes. We offer special discounts during festivals like Mahashivratri, Diwali, and Navratri. First-time customers get 10% off on signup. Follow us on Instagram for flash sales and giveaways.